Smiletrip Asia Travel understands and respects your privacy and we will do our best to ensure your information private & secure, and it is also our highest priority. We only obtain your personal information in case you provide it to us. This applies to information submitted to us in the following situations:

• Visit our website and
• Sign-up or sign-in our website
• Making reservations
• Booking or using our services
• Sending an enquiry

How is your personal information used?

Personal information is collected when you make a direct reservation or sending a request, as well as when you contact us by other ways such as email and phone. Besides that we may also collect your personal information from online account registration. However, we ensure not to share, sell or lend your personal information to any third parties.

Who will see your information?

Smiletrip Asia Travel may disclose your personal information to other departments within the company and our trusted local partners when necessary to ensure the operation of the tours & travel services. Our local partner also commits not to share or use your personal information by any means for any purpose except for the operation of the tours & travel services.


Smiletrip Asia Travel uses cookies to recognize the time you visit our website. That allows us to customize your experience on our web site. In order to register you may need to turn on your cookies function or enable it in your browser. However if you choose to disable cookies you still will be able to navigate the site. Cookies do not store any personal information. All the information is entirely confidential and is never seen outside of our company.

Contacting Us

If you have any questions or inquiries regarding our Privacy Policy, you could send us an email at Information or file will only be sent to the email address for the customer name associated with it. We will endeavor to respond to your questions or concerns within 1 business day.